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Insurance

Directline Assurance

Pay your Directline motor or general insurance premium

Paybill Number

509800

Account: Policy number

509800

Paybill Number

Policy number

Account Format

Insurance

Category

Free

Transaction Fee*

How to Pay Directline Assurance via M-Pesa

1

Open M-Pesa Menu

On your Safaricom line, go to M-Pesa or dial *334#. Select 'Lipa na M-Pesa', then select 'Pay Bill'.

2

Enter Business Number 509800

When prompted for the business number, enter 509800. This is the official Directline Assurance paybill number.

3

Enter Your Policy number

For the account number, enter your policy number. Double-check this is correct before proceeding.

4

Enter Amount & Confirm

Enter the amount you wish to pay, then enter your M-Pesa PIN. Confirm the details and press OK. You'll receive an SMS confirmation.

Tip: Always double-check the paybill number (509800) and your policy number before confirming. Wrong details can delay your payment. Keep your M-Pesa confirmation SMS as proof of payment.

Alternative Payment Methods

๐Ÿ“ฑ

Airtel Money

Dial *222# and select Lipa na Airtel Money. Enter Paybill 509800.

๐Ÿ’ป

M-Pesa App

Open the M-Pesa app, tap Pay Bill, enter 509800 and your account details.

๐Ÿฆ

Bank Mobile App

Many bank apps (KCB, Equity, Co-op) let you pay bills to Paybill 509800 directly.

๐Ÿ“ž

USSD (*334#)

Dial *334#, select Lipa na M-Pesa, then Pay Bill. Follow the prompts.

Frequently Asked Questions

What is the Directline Assurance M-Pesa Paybill number?โ–ผ
The Directline Assurance M-Pesa Paybill number is 509800. You can use this to pay your directline motor or general insurance premium through Lipa na M-Pesa on your phone.
What account number do I use for Directline Assurance Paybill 509800?โ–ผ
When paying to Directline Assurance (Paybill 509800), use your policy number as the account number. Make sure it is correct before confirming the transaction.
Can I pay Directline Assurance from Airtel Money?โ–ผ
Yes. Since the mobile money interoperability launch in July 2022, Airtel Money and Telkom T-Kash users can pay to M-Pesa Paybill number 509800. Dial *222# on Airtel and select Lipa na Airtel Money.

*Most paybill payments are free for the sender. Transaction fees may apply for certain services. Paybill numbers are verified but may change. Always confirm with the service provider.

Last updated: March 2026. PesaMarket is not affiliated with Safaricom or M-Pesa.

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