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The True Cost of "Free" Loans in Kenya 2025: Hidden Fees Exposed

Discover the hidden fees in Fuliza, M-Shwari, Tala and other "free" loans. Learn how 0.5% daily = 182% yearly and compare to cheaper alternatives.

The Illusion of "Free" and "Low Interest" Loans

Every day, millions of Kenyans receive enticing SMS messages: "Congratulations! You qualify for a FREE loan of KES 50,000!" or "Get instant cash at only 0.5% daily!"

These offers seem irresistible. After all, who doesn't want free money or rock-bottom interest rates?

But here's the uncomfortable truth: There is no such thing as a free loan. Every "free" loan and "low" daily rate has costs buried in the fine print that can make them 5-15x more expensive than traditional bank loans.

In this guide, we'll expose exactly how these fees work, calculate the true annual cost, and show you how to make smarter borrowing decisions.


The Hidden Fees in "Free" Loans

When a lender advertises a "free" loan or "0% interest," they're typically making money through:

1. Facility Fees (One-Time Charges)

Many mobile lenders charge a facility fee upfront, deducted from your loan amount before you receive it.

LenderAdvertisedFacility FeeYou Actually Receive
M-ShwariKES 10,0007.5% (KES 750)KES 9,250
KCB M-PESAKES 10,0007.35% (KES 735)KES 9,265
TalaKES 10,00015% (KES 1,500)KES 8,500

The trick: You pay back KES 10,000, but you only received KES 8,500-9,250. That's an effective interest rate of 8-18% for just 30 days!

2. Daily Access Fees

Fuliza is the most popular example. At 0.5% per day, it sounds tiny. But let's do the math:

  • 7 days: 3.5% (reasonable for emergencies)
  • 30 days: 15% (expensive!)
  • 365 days: 182.5% (astronomical!)

If you keep a KES 10,000 Fuliza balance for a full month, you pay KES 1,500 in fees โ€” equivalent to 180% annual interest.

3. Late Payment Penalties

Miss a payment date and watch the costs explode:

LenderLate FeeAdditional Daily Charge
TalaKES 500 flat+1% daily
Branch10% of balance+1.5% daily
FulizaCRB listing after 90 daysContinues 0.5% daily

4. Insurance Premiums (Mandatory)

Some bank loans require Credit Life Insurance that adds 0.5-2% to your loan amount. This is often not included in the advertised rate.

5. Excise Duty (Government Tax)

Kenya charges 20% excise duty on all interest and fees. If your interest is KES 1,000, you pay an additional KES 200 in tax.


Real Cost Comparison: KES 20,000 for 30 Days

Let's compare what you'd actually pay to borrow KES 20,000 for one month:

OptionAdvertised RateActual CostEffective APR
Fuliza0.5%/dayKES 3,000182.5%
M-Shwari7.5% facility feeKES 1,50090%
Tala~15% service feeKES 3,000180%
Branch~14% service feeKES 2,800168%
Bank Personal Loan18% p.a.KES 30018%
SACCO Loan12% p.a.KES 20012%

The difference is staggering. A bank loan costs KES 300 while Fuliza costs KES 3,000 โ€” that's 10x more expensive for the same amount!


Why Do People Still Use Expensive Mobile Loans?

Despite the high costs, mobile loans remain popular because:

  1. Speed: Disbursement in minutes vs. days for banks
  2. No paperwork: No payslips, bank statements, or guarantors
  3. No collateral: Unsecured lending
  4. Low barriers: Available to informal sector workers
  5. 24/7 availability: Apply anytime, anywhere

These benefits come at a price โ€” literally.


When Mobile Loans Make Financial Sense

Mobile loans aren't always bad. They make sense when:

โœ… True emergency (medical, car breakdown) and you'll repay within 7 days

โœ… Small amounts under KES 5,000 where the absolute cost is low

โœ… No alternative โ€” you have no bank access or savings

โœ… Business opportunity with returns exceeding the loan cost

When to AVOID Mobile Loans

โŒ Recurring expenses (rent, school fees) โ€” use bank loans

โŒ Amounts over KES 20,000 โ€” the fees become massive

โŒ Repayment over 14 days โ€” costs compound quickly

โŒ Rolling over previous loans โ€” debt spiral territory


How to Calculate True Loan Cost Yourself

Use this simple formula to compare any loan:

True Monthly Rate = (Total Repayment - Amount Received) รท Amount Received ร— 100

Example: Tala offers KES 10,000, deducts KES 1,500 fee, you receive KES 8,500, repay KES 10,000 after 30 days.

True Monthly Rate = (10,000 - 8,500) รท 8,500 ร— 100 = 17.6% per month = 211% per year

Compare this to a bank loan at 18% per year โ€” the Tala loan is 12x more expensive.


5 Rules for Smarter Borrowing

Rule 1: Always Calculate the APR

Convert daily/monthly rates to annual rates for fair comparison. Use our M-Pesa vs Bank Calculator to see the true cost.

Rule 2: Borrow Only What You Can Repay Quickly

If using mobile loans, repay within 7 days. Every additional day costs you money.

Rule 3: Build Bank Relationships

Open a bank account, maintain regular deposits, and qualify for cheaper loans over time.

Rule 4: Join a SACCO

SACCOs offer the lowest interest rates (12-14% p.a.) but require membership and savings.

Rule 5: Build an Emergency Fund

The best loan is no loan. Even KES 10,000 in savings can prevent expensive emergency borrowing.


The Bottom Line

"Free" loans and "low" daily rates are marketing tactics, not reality. When you understand the true cost:

  • Fuliza 0.5%/day = 182.5% per year
  • M-Shwari 7.5% facility fee = 90% per year
  • Bank loans at 18% per year are 5-10x cheaper

Use mobile loans only for genuine emergencies with quick repayment. For anything else, take the extra time to get a bank or SACCO loan.

Your future self (and your wallet) will thank you.


Tools to Help You Decide

๐Ÿ“ฑ M-Pesa vs Bank Calculator โ€” Compare loan costs side-by-side

๐Ÿงฎ EMI Calculator โ€” Calculate monthly bank loan payments

๐Ÿ’ฐ Affordability Calculator โ€” See how much you can safely borrow

๐Ÿ“Š Compare Personal Loans โ€” Find the best bank loan rates in Kenya

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