Contact Us
We're here to help! Get in touch with the PesaMarket team
Get In Touch
Have a question, feedback, or need assistance? We're here to help you navigate the world of financial products in Kenya. Choose the appropriate contact method below:
Response Time
We aim to respond to all inquiries within 48 hours (excluding weekends and public holidays). For urgent matters, please clearly mark your email subject line with "URGENT".
What We Can Help With
✓ We Can Help With:
- •Questions about using PesaMarket
- •Reporting inaccurate product information
- •Suggesting new features or products to add
- •Partnership and advertising inquiries
- •Media and press inquiries
- •Technical issues with the website
- •Privacy and data concerns
✗ We Cannot Help With:
- •Loan application status (contact your lender)
- •Personal financial advice
- •Loan disbursements or repayments
- •Credit score inquiries
- •Disputes with banks or lenders
- •Loan approvals or rejections
For these issues, please contact the financial institution directly.
Important Reminder
PesaMarket is a comparison platform, not a lender or bank.
We provide information to help you compare financial products, but we do not process applications, approve loans, or handle customer service issues on behalf of financial institutions. For application-specific questions, please contact the bank or lender directly using the contact information provided on their product page.
Partnership Opportunities
Are you a bank, lender, or financial institution looking to reach more customers? PesaMarket helps thousands of Kenyans find financial products every month.
We Offer:
- ✓Affiliate and referral partnerships
- ✓Featured product listings
- ✓Sponsored content opportunities
- ✓Display advertising
- ✓Lead generation services
Contact our partnerships team:
partnerships@pesamarket.comReport Inaccurate Information
We strive to keep all product information accurate and up-to-date. If you notice any errors or outdated information, please let us know:
When reporting, please include:
- Product name and provider
- What information is incorrect
- Source of correct information (if available)
- Your contact information (optional)
About PesaMarket
PesaMarket is Kenya's trusted financial comparison platform. We help you find loans and financial products from Central Bank of Kenya (CBK) licensed institutions.
Our Location
PesaMarket
Nairobi, Kenya
Website: https://pesamarket.com
PesaMarket operates as a digital-first platform, allowing all Kenyans to access our services regardless of location.
Business Hours
Email Support: Monday - Friday, 8:00 AM - 6:00 PM EAT
Website Availability: 24/7 - Browse and compare products anytime
Emails received outside business hours will be responded to on the next business day.
Before You Contact Us
Check if your question is answered in our Frequently Asked Questions
View FAQ (Coming Soon)