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Contact Us

We're here to help! Get in touch with the PesaMarket team

Get In Touch

Have a question, feedback, or need assistance? We're here to help you navigate the world of financial products in Kenya. Choose the appropriate contact method below:

📧

General Inquiries

Questions about our platform, products, or services

contact@pesamarket.com
🤝

Partnership Inquiries

Banks, lenders, and financial institutions

partnerships@pesamarket.com
💬

Feedback & Suggestions

Report inaccurate info or suggest improvements

feedback@pesamarket.com
⚖️

Legal & Privacy

Legal inquiries and privacy concerns

legal@pesamarket.com

Response Time

We aim to respond to all inquiries within 48 hours (excluding weekends and public holidays). For urgent matters, please clearly mark your email subject line with "URGENT".

What We Can Help With

✓ We Can Help With:

  • Questions about using PesaMarket
  • Reporting inaccurate product information
  • Suggesting new features or products to add
  • Partnership and advertising inquiries
  • Media and press inquiries
  • Technical issues with the website
  • Privacy and data concerns

✗ We Cannot Help With:

  • Loan application status (contact your lender)
  • Personal financial advice
  • Loan disbursements or repayments
  • Credit score inquiries
  • Disputes with banks or lenders
  • Loan approvals or rejections

For these issues, please contact the financial institution directly.

Important Reminder

PesaMarket is a comparison platform, not a lender or bank.

We provide information to help you compare financial products, but we do not process applications, approve loans, or handle customer service issues on behalf of financial institutions. For application-specific questions, please contact the bank or lender directly using the contact information provided on their product page.

Partnership Opportunities

Are you a bank, lender, or financial institution looking to reach more customers? PesaMarket helps thousands of Kenyans find financial products every month.

We Offer:

  • Affiliate and referral partnerships
  • Featured product listings
  • Sponsored content opportunities
  • Display advertising
  • Lead generation services

Contact our partnerships team:

partnerships@pesamarket.com

Report Inaccurate Information

We strive to keep all product information accurate and up-to-date. If you notice any errors or outdated information, please let us know:

When reporting, please include:

  • Product name and provider
  • What information is incorrect
  • Source of correct information (if available)
  • Your contact information (optional)
Email: feedback@pesamarket.com

Stay Connected

Follow us on social media for the latest updates on financial products, money-saving tips, and financial education content.

(Social media links coming soon!)

Our Location

PesaMarket

Nairobi, Kenya

Website: https://pesamarket.com

We are a digital-first company. For fastest response, please email us using the appropriate contact address above.

Business Hours

Email Support: Monday - Friday, 8:00 AM - 6:00 PM EAT

Website Availability: 24/7 - Browse and compare products anytime

Emails received outside business hours will be responded to on the next business day.

Before You Contact Us

Check if your question is answered in our Frequently Asked Questions

View FAQ (Coming Soon)